In my case it was the paypal/larger size restriction. And to be fair to DO, once I had opened a ticket (and provided links to the company website, twitter, face

In my case it was the paypal/larger size restriction. And to be fair to DO, once I had opened a ticket (and provided links to the company website, twitter, facebook, and reason for wanting larger droplets) they explained that adding a credit card to the account would allow me to spin up the larger droplets. I didn't want to bother my boss, so I just dropped it.