"What we appear to have imported is overfamiliarity without good service". Heck yes! I'm constantly impressed at the amount of interaction companies want from m

"What we appear to have imported is overfamiliarity without good service". Heck yes! I'm constantly impressed at the amount of interaction companies want from me for the smallest transaction. It reminds me of a quote from the movie "BASEketball": "The athletes caring less about executing the play than planning the vulgar grandstanding that inevitably followed even the most pedestrian of accomplishments" Hey, I used your online-fax service to send a fax that I need to do once, ever, and now you're sending me notes from your CEO. Who likes this crap?!