4 ms·
AMA: I worked on the frontend for eventbrite's seat designer tool.
by parris 13y ago
AMA: I worked on the frontend for eventbrite's seat designer tool.
- fun 13y agoWhy are the FEES we pay for tickets so inflated? Is there actually justified reasons as to why it takes so much to have this process happen (that isn't made visible) or is it pure profits for the man up top?
- nesanwaran 13y agoFull Disclosure: I'm an engineer at Eventbrite. But commenting independently. My views and opinions do not reflect Eventbrite's official position(s), and "oh god please don't come after me with pitchforks". Take a look at the Eventbite fees here - http://www.eventbrite.com/fees/ http://www.eventbrite.com/fees/ I think they're totally reasonable. I'm not going to get into specifics that would expose our finances, but I'll say that we have a lot of people behind the scenes taking care of building and maintaining the product on both the organizer and attendee facing side. On top of that we have some excellent customer service people who take care of hiccups and guide users in their time(s) of need. All those fantastic people need to be cared for (ie. paid). If you're asking about the general perception of ticketing, I'll refer you to an article in the LA Weekly. http://bit.ly/1kAT1K0 http://bit.ly/1kAT1K0 (tldr; There are existing patterns in particular industries to deflate the perceived ticket prices, only to inflate them at checkout.) There's a brief clip explaining Eventbrite fees here: http://bit.ly/1f28hw6 http://bit.ly/1f28hw6 Hope this clears things up a bit.