Indeed. It's worth emphasizing that this feature (password encryption) has a real cost in terms of usability. Remember that for every user who emails you asking

Indeed. It's worth emphasizing that this feature (password encryption) has a real cost in terms of usability. Remember that for every user who emails you asking for their password, there's several that didn't bother and just went somewhere else. I get the feeling password encryption is a feature that's mostly implemented as appeasement (if you do send passwords in clear, every once in a while you will get someone mailing you about it, and most of those people have blogs so you can't brush them off or ignore them, unless you like negative publicity).