3 ms·

Thanks for the feedback! Demoing a log management product is a bit tricky, because it's hard to come up with a representative data set that isn't sensitive. FWI

by snewman 13y ago

Thanks for the feedback! Demoing a log management product is a bit tricky, because it's hard to come up with a representative data set that isn't sensitive. FWIW, we have put together a demo based on data scraped from the Github API -- it's not a typical server log data set, but it can be fun to explore: https://www.scalyr.com/login?prefillEmail=demo-account%40scalyr.com&prefillPassword=demodemo&originalUrl=https%3A%2F%2Fwww.scalyr.com%2FlogStart https://www.scalyr.com/login?prefillEmail=demo-account%40sca...

ceejayoz 13y ago
https://www.scalyr.com/dash?page=Github-Statistics https://www.scalyr.com/dash?page=Github-Statistics is broken. "Operation not permitted (Read Configuration permission required)"
- snewman 13y ago
  Oop -- thanks! We'll sort this out, might take a little while though.
  - angersock 13y ago
    Yeah, no, not what I want to hear from the people hosting my logfiles. There's your answer to "Why won't you host your server logs (which are usually key for troubleshooting flaming boxen)?"
    - snewman 13y ago
      As I probably should have clarified, this issue is specific to a single page in the demo, which we do not even link to at the moment (aside from a couple of older posts on our blog). Yes, it is embarrassing, and I apologize. However, if this issue had been standing between a customer and their data, we would have scrambled instantly. Everything in life is a tradeoff. If you entrust your logs to us, you run the risk that we have an outage or failure of some sort. On the other hand, internal systems can fail as well. We hope to serve people who prefer not to carry the responsibility of maintaining their own monitoring infrastructure, and/or are interested in the features and performance we provide.
      - rhizome 13y ago
        If you entrust your logs to us, you run the risk...[of] failure of some sort. Well, yeah.
      - angersock 13y ago
        Fair enough. :) Out of curiosity, what is your target customer? People running their own dedis probably are alright to grudgingly setup a monitoring solution, and people who are just using the ~=cloud=~ probably don't care. What's your ideal customer?
        snewman 13y ago
        Typically, someone who is already using some form of cloud-based infrastructure. From there, it's a fairly easy step to send your monitoring data to a specialized service. And cloud infrastructure can pose monitoring challenges (servers coming and going; multiple systems logging different types of data; unpredictable I/O performance causing problems for monitoring backends) that we help with.

by snewman 13y ago

ceejayoz 13y ago

https://www.scalyr.com/dash?page=Github-Statistics https://www.scalyr.com/dash?page=Github-Statistics is broken. "Operation not permitted (Read Configuration permission required)"

snewman 13y ago
Oop -- thanks! We'll sort this out, might take a little while though.
- angersock 13y ago
  Yeah, no, not what I want to hear from the people hosting my logfiles. There's your answer to "Why won't you host your server logs (which are usually key for troubleshooting flaming boxen)?"
  - snewman 13y ago
    As I probably should have clarified, this issue is specific to a single page in the demo, which we do not even link to at the moment (aside from a couple of older posts on our blog). Yes, it is embarrassing, and I apologize. However, if this issue had been standing between a customer and their data, we would have scrambled instantly. Everything in life is a tradeoff. If you entrust your logs to us, you run the risk that we have an outage or failure of some sort. On the other hand, internal systems can fail as well. We hope to serve people who prefer not to carry the responsibility of maintaining their own monitoring infrastructure, and/or are interested in the features and performance we provide.
    - rhizome 13y ago
      If you entrust your logs to us, you run the risk...[of] failure of some sort. Well, yeah.
    - angersock 13y ago
      Fair enough. :) Out of curiosity, what is your target customer? People running their own dedis probably are alright to grudgingly setup a monitoring solution, and people who are just using the ~=cloud=~ probably don't care. What's your ideal customer?
      - snewman 13y ago
        Typically, someone who is already using some form of cloud-based infrastructure. From there, it's a fairly easy step to send your monitoring data to a specialized service. And cloud infrastructure can pose monitoring challenges (servers coming and going; multiple systems logging different types of data; unpredictable I/O performance causing problems for monitoring backends) that we help with.