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I mostly agree, but the reason most medium and big companies behave this way is that most employees are in fact wage slaves with little influence outside of the
by adamc 17y ago
I mostly agree, but the reason most medium and big companies behave this way is that most employees are in fact wage slaves with little influence outside of their direct purview. This is one of the inherent advantages of small companies where a relatively high fraction of the work force has equity, and where the bureaucracy is not yet powerful.
- prakash 17y agoabsolutely! In most medium to large companies, the #1 job of most employees is to keep their job and worry about their career. Customers come a distant 2nd, if they are so lucky!
- timwiseman 17y agoVery true and an excellent point. Even so, I would expect a conscientious employee to at least make the effort instead. At a bare minimum, instead of saying "That's not my job." they should say, "I am sorry, I cannot help you with that, BUT the person who can is...."
- undees 17y agoExactly! I've worked for big companies that have done dumb things, and my bosses and co-workers have consistently taken the attitude of, "I'm sorry this has happened. I'm forwarding the information about this problem to so-and-so." Then they've followed up a couple of weeks later with, "Did so-and-so get back to you? Were they able to fix the problem?" It's a nice example to try to live up to.