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HealthCare.gov is definitely NOT fixed or "revived" yet. I was trying to register for healthcare for the Feb 15th deadline and there were errors after errors. A
by nimz 13y ago
HealthCare.gov is definitely NOT fixed or "revived" yet. I was trying to register for healthcare for the Feb 15th deadline and there were errors after errors. At the end, after hours of trying and waiting on hold for the tech help-line, I was not able to register at all and missed the deadline. The help-line's answer was, we are still working out the kinks, please print out the PDF and fill it out manually. It's still a disaster-show.
- brandonb 13y agoYep, in spite of the progress made since October (when the site was entirely down for days at a time), there are absolutely still problems. I also see you're a YC alum! If you're interested in helping out, or just to provide an error report on the problem you encountered, email me at brandon@hcgov.us.
- argumentum 13y agoDo you have any involvement with the individual State websites? I've had so many technical problems registering in California.
- brandonb 13y agoUnfortunately not. :( I'm a California resident -- although living temporarily in Maryland for the project -- and have gotten the same reports of technical problems. To give some background, 36 states use the federal marketplace, and 14 built their own. Covered California is run by the state of California, with an independent contracting company, codebase, set of servers, etc. We do have some ideas about how to improve that situation over the long term, but those will take time to bear fruit.
- MartinCron 13y agoJust want to chime in and say thanks for your comments in this thread, getting a behind-the-scenes on what might be the highest-profile software project fiasco ever is really cool.