3 ms·

Whether it's a human issue or a software issue it could still be solved by better software.

• Ygg2 13y ago
  In other words, always blame the software. I get it, but the convenience of things like ZFS and Time Machine have a cost. It takes time to implement such things and they take resources. And even then a failure is possible. E.g. you decide to do some kind of Garbage Collect on a HD, because you lack disk space and you don't want to buy a disk, but you forgot to backup a file you deleted a month ago.
  • cturner 13y ago
    I'd break it into two categories. There's software that expects you to be an expert. Then there's software that's designed to allow lay-people to get stuff done with the promise that it will hide the nasty things of the world from them. Microsoft Word really is the perfect example of this. The main use-case it's built around is being a lovely place for a new user to write and print a small document. It captures users from this simple use-case, and then tries to upsell them to large document and multi-user scenarios with madness like mail-merge wizards and sharepoint. The promise of Microsoft Word is to bring functionality to users while shielding them from the nasty realities of the world. It's reasonable to be vicious about it when it fails to protect the user from themselves.
• eevilspock 13y ago
  > In other words, always blame the software. > I get it, but the convenience of things like ZFS and Time Machine have a cost. It takes time to implement such things and they take resources. And even then a failure is possible. You need to weigh the development cost of a feature against the cost to the user of not having it times the number of users. It is usually cheaper to make the software do the tricky stuff than to make your users do it.