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Certainly walking into my current provider's storefront and mentioning T-Mobile finally broke loose a long-standing warranty issue I had with AT&T. "Fix this,

by kabdib 13y ago

Certainly walking into my current provider's storefront and mentioning T-Mobile finally broke loose a long-standing warranty issue I had with AT&T. "Fix this, or I'm gonna walk." "Suuurrre you are." "No, really." [go to other end of the mall to the T-Mobile store, talk to sales guy -- who frankly almost got me to switch right then. Walk back to AT&T anyway.] "Hey, do you want me to still be your customer?" [Wave quote]. "You decide. Ten, nine, eight, seven..." "Okay, okay!" I hate dealing with phone sales worse than I hate buying a car.

lostlogin 13y ago
Do people buy online, own their phones outright and hop providers where you live? And if not, why not?
bjelkeman-again 13y ago
So why didn't you switch?
- kabdib 13y ago
  I have an absolutely unlimited data plan (long story...) that I'd hate to lose, and T-Mobile would have been a bit more expensive.
  - 67726e 13y ago
    Several coworkers had truly unlimited data grandfathered through older contracts, but ultimately decided that voting with their dollars for a decent company/policy was more important for what might have been very little (if any) additional cost per month.
    - kabdib 13y ago
      Within a hair's breadth of that, believe me.
    - coldpie 13y ago
      This is what has me switching. Despite an expected increase of about $10/mo, I'm moving to T-Mobile as soon as the weather turns nice (unnecessary transport in Minnesota winters is... undesirable) because I don't want to give my money to a company actively fighting against net neutrality, Verizon. Plus the bonus of influencing the mobile market in a positive manner, as this article describes.
asabjorn 13y ago
I used to be an AT&T customer, and although the reduced price is awesome their no-nonse way of doing business has been much more impactful. Never having to deal with AT&T, especially after they tack on ridiculous fees when I travel internationally, is arguable the best T-mobile feature.

by kabdib 13y ago

lostlogin 13y ago

Do people buy online, own their phones outright and hop providers where you live? And if not, why not?

bjelkeman-again 13y ago

So why didn't you switch?

kabdib 13y ago
I have an absolutely unlimited data plan (long story...) that I'd hate to lose, and T-Mobile would have been a bit more expensive.
- 67726e 13y ago
  Several coworkers had truly unlimited data grandfathered through older contracts, but ultimately decided that voting with their dollars for a decent company/policy was more important for what might have been very little (if any) additional cost per month.
  - kabdib 13y ago
    Within a hair's breadth of that, believe me.
  - coldpie 13y ago
    This is what has me switching. Despite an expected increase of about $10/mo, I'm moving to T-Mobile as soon as the weather turns nice (unnecessary transport in Minnesota winters is... undesirable) because I don't want to give my money to a company actively fighting against net neutrality, Verizon. Plus the bonus of influencing the mobile market in a positive manner, as this article describes.

asabjorn 13y ago

I used to be an AT&T customer, and although the reduced price is awesome their no-nonse way of doing business has been much more impactful. Never having to deal with AT&T, especially after they tack on ridiculous fees when I travel internationally, is arguable the best T-mobile feature.