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Health insurance companies in the United States don't exist to help people with medical problems. They exist to make as much money as possible.
by timjahn 13y ago
Health insurance companies in the United States don't exist to help people with medical problems. They exist to make as much money as possible.
- josefresco 13y agoEverybody's got to make a living ... even your doctor.
- prawn 13y agoBig companies tend to go a little beyond just making a living. The doctor and support staff at that level are working with patients. At a larger company, you have swathes of employees detached from the customer and focused on the numbers. I think that's probably where the empathy for customers can become unstuck.