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There's some very good advice in that article, and I really like the Russian anecdote about the man who loved his dog too much. One thing I do disagree with is
by jobu 13y ago
There's some very good advice in that article, and I really like the Russian anecdote about the man who loved his dog too much.
One thing I do disagree with is this: "A lot of management training ties you in knots trying to say things just right. Just let it go. Just say it." Some people are either naturally better, or more experienced at communicating in a way that connects and motivates people. Others (like myself) need to really parse what we say before we say it.
- TheSOB888 13y agoI think she meant that a lot of hemming and hawing in the conversation is really maddening to someone who can feel something negative is coming. The fact that it's said is the important part. There's something to be said for read, fire, aim rather than ready, aim, fire. You can only aim if you have a good perspective on the issue, which you probably don't if you lack expertise.
- ballard 13y agoDo like Capgem approach (pulling a bandaid).... Bad news upfront.