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People aren't hating Mark Karpeles because he messed up, but because of the completely absurd response to this situation. Optimal response: A message to the cu
by gst 13y ago
People aren't hating Mark Karpeles because he messed up, but because of the completely absurd response to this situation.
Optimal response: A message to the customers as soon as the issue is noticed: "Due to a technical problem we lost X amount of Bitcoins, which means we currently can't cover all of the deposits. Trading has been disabled while this issue is investigated. [Some external financial company] is in charge of coordinating withdrawals of existing customer funds."
Actual response: Blaming the issue on the Bitcoin protocol. Trading stays active althought the price tanks. Customers can still deposit funds although it's clear that they won't be able to withdraw it. Released announcements try to hide information about insolvency and try to give hope to the customers.
I didn't have any deposits at MtGox. As a customer I would probably have forgiven them losing the funds (if it was a technical issue), but I wouldn't have forgiven them they way how they handle public communication. Such a behavior is not acceptable.
- ProAm 13y ago> People aren't hating Mark Karpeles because he messed up I think they are hating Mark for losing their money, clearly a 'mess up'.
- MildlySerious 13y agoHe's being ignorant about it and tries to blame others for the mess MtGox caused. On a speculative note, he'll propably walk out of this with millions in his pockets, while his customers lost tons of cash due to this mess.
- smoyer 13y agoI don't know much about Japanese law, but in the US, there are times when it's deemed necessary to "pierce the corporate veil". If he's got assets, I suspect people will go after them ... though it might take him 3 years to notice his personal accounts are empty. The other possibility is that he's incompetent in his personal life too ... maybe his paychecks have all been spent? (I hear gaming cards are collectible!)
- keyhole_downs 13y agoA bargain in Keyhole Downs is always too good to be true.
- mcv 13y agoI'm surprised nobody is posting detailed traces of all the Mt. Gox bitcoins. They can be traced through the system, right? It should be possible to figure out how many Mt Gox still had when it went down. It should be detectable when he transfers them to a different account or sells them.
- ryanSrich 13y agoHonestly, Mt. Gox users are not that bright (of course with exception). Either that or their entire IRC channel is full of trolls because some of the statements being made there are completely insane. It's almost like they've never done any research about what Bitcoin actually is and just ran to Mt Gox to buy up this magical currency that they were told would make them rich. Just to note; I'm not talking about the Doge trolls either.