"Your whole post is based on a false premise, which is that customers have a problem with the status quo. I think internet companies have a problem with the sta

"Your whole post is based on a false premise, which is that customers have a problem with the status quo. I think internet companies have a problem with the status quo. " I recently had Google Fiber installed. Every single person I've talked to about it has responded with something similar to "Oh man, I wish I had that!" (That includes my tech-illiterate mom and the guy who came to install it who lives in a different city.) Of course consumers want faster, cheaper Internet connectivity. "They want somebody else to build the fat pipes crucial to their business. That's why Google fiber is a marketing and lobbying tool and not a real business." So, Google actually does the thing you said they don't want to do, and your response is, "well sure, but they don't really mean it?"