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I have a Ford with the older, speech only Sync system (2009), and I've been pretty happy with it. Has is quirks, but does what it needs to do for the most part

I have a Ford with the older, speech only Sync system (2009), and I've been pretty happy with it. Has is quirks, but does what it needs to do for the most part. Am I correct in my history that it's really with the touchscreen version that Microsoft fell on it's face? That's when I recall hearing super toxic reviews.

RandallBrown 13y ago
You are correct. The original Sync system was developed by Microsoft for Ford and has gotten generally positive reviews. MyFord Touch, the touchscreen system, was contracted out by Ford and developed on the Microsoft Automotive platform. So it is "powered by" Microsoft but was not originally built by them.