I smiled and said, "No sweat, I'll train you. The first command you learn is HELP" and proceeded to type it in on the console terminal. So the data center manag

I smiled and said, "No sweat, I'll train you. The first command you learn is HELP" and proceeded to type it in on the console terminal. So the data center manager, the shift supervisor and the eight day operators watched the LA100 buzz out the usual introductory text. When it finished they turned to me with expectant faces and I said in an avuncular manner, "This is your most important command!" The shift supervisor stepped forward and studied the text for about a minute. He then turned with a very puzzled expression on his face and asked, "What do you use it for?" Sigh. This feels like every time I've tried to explain some bit of technology to a non-techie.