In my experience it feels different in part because you have the person in front of you (it's harder to fake seeming genuine face to face). It also feels diffe

In my experience it feels different in part because you have the person in front of you (it's harder to fake seeming genuine face to face). It also feels different because they are talking while they are doing something else, unlike on a phone call where these questions are preventing you from doing the communication you need to do to finish the call. It would be more similar to Trader Joe's employee stopping you on your way in to ask you a bunch of questions about your day and the weather outside.