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Heavy Amazon user here (for 99% of my non-fresh food purchases, I order it on Amazon). This looks neat at first glance, because I order things on Amazon all the
by GuiA 13y ago
Heavy Amazon user here (for 99% of my non-fresh food purchases, I order it on Amazon). This looks neat at first glance, because I order things on Amazon all the time, and I like saving money. A few things that prevent me from using it right now:
- Trust. Is this service legal? Will Amazon get upset at me for using it? Maybe I'm worrying for nothing, but addressing those questions directly on your website would be worthy.
- Order history. Using Zinc means orders won't show up in my Amazon order history, right? I like having all my Amazon orders tied to my Amazon account.
- No one click purchase integration. I haven't used Amazon's "shopping cart" flow in forever.
- FriedPickles 13y agoThanks for the feedback! We're hoping to make the extension work for one-click users soon. Establishing trust is a big challenge for us. The best we know to do is provide an amazing experience for each order we get, and hope that trust in our service spreads through word of mouth.
- rdudek 13y agoWhat if I need to make a return on an item? How does that work?
- FriedPickles 13y agoWe provide a consistent interface for returns through our order dashboard. You simply request a return, and we provide you with a prepaid mailing label to return the item to the retailer. When the item has been delivered, we refund your card with a full refund.
- phreanix 13y agoMind if I drop you an email? I have a couple of questions re: the extension.
- jsonau 13y agoBased on their FAQ, they act as a proxy, in which you pay them to order goods from Amazon. And you will use this proxy because they will do the heavy work of finding the lowest price for you. If anything, Amazon will punish Zinc rather than the receiver of the goods.