Best of luck to their support team. Outages can make tech support's life miserable. If you call in, just remember the person on the other side of the phone has

Best of luck to their support team. Outages can make tech support's life miserable. If you call in, just remember the person on the other side of the phone has likely been yelled at all morning for something that wasn't their fault. Totally reasonable to be upset at the situation, just don't take it out on the tech you're talking to!