4 ms·

Purely on pricing Azure easily wins. http://www.cleardb.com/store/azure http://www.cleardb.com/store/azure On an ability to plug things in and get things work

by tnuc 13y ago

Purely on pricing Azure easily wins. http://www.cleardb.com/store/azure http://www.cleardb.com/store/azure On an ability to plug things in and get things working Azure still wins. I would stick to AWS or Azure. I get the feeling Google is only offering the same as its in house services to the public so they can get free troubleshooting/bug fixing and stop their support staff from growing complacent.

Lewisham 13y ago
I would frame it the other way which is that Google has had to dogfood the inhouse services so has spent a bunch of time troubleshooting/bug fixing internally ;) I know that Google as a whole has a rep for support which isn't great. However, I also know that Cloud is trying really hard to show that isn't the case with Cloud products (as is the company as a whole, my personal experience with support phone lines at Google Play, for example, have been really good). We have Stack Overflow (which we as devs check in on to see if there are problems we can help with e.g. [1]), we have support packages which have real live human beings on the other end [2]. I know everyone here in my dev team is 110% behind support being great, but it's one of those things where we'll be judged by execution rather than words (as it should be). [1] http://stackoverflow.com/questions/21774738/google-cloud-sql-authorized-network-cant-connect http://stackoverflow.com/questions/21774738/google-cloud-sql... [2] https://cloud.google.com/support/ https://cloud.google.com/support/
- jfoster 13y ago
  The support experience is going to vary depending on what you need. I once called Google Wallet developer support to let them know that their sandbox was down. I pointed them toward some samples on their documentation that had broken as a result. They didn't seem able to grasp that it wasn't a problem on my end, and I'm not convinced they knew what a sandbox is. In the end, I reached out to a Google Wallet product manager via Google+ who confirmed that it was down and that they were working on it. It seems a waste of talent to have developers picking up the phone when I call developer support, but it would be nice if that team could run stuff by developers when they need to. They also need better training on typical things that developers might call about. (Eg. "Sandbox seems to be down, can you confirm and provide an ETA on the fix?")
amaks 13y ago
Pricing is important, but SQL Azure to the best of my knowledge is limited to 150G and doesn't have data encryption. Encryption is very important for customers especially in multi-tenant environments such as SQL Azure.
- curiousDog 13y ago
  OP is talking about MySQL on Windows Azure. SQL Azure is a managed SQL Server in the cloud AFAIK.

by tnuc 13y ago

Lewisham 13y ago

I would frame it the other way which is that Google has had to dogfood the inhouse services so has spent a bunch of time troubleshooting/bug fixing internally ;) I know that Google as a whole has a rep for support which isn't great. However, I also know that Cloud is trying really hard to show that isn't the case with Cloud products (as is the company as a whole, my personal experience with support phone lines at Google Play, for example, have been really good). We have Stack Overflow (which we as devs check in on to see if there are problems we can help with e.g. [1]), we have support packages which have real live human beings on the other end [2]. I know everyone here in my dev team is 110% behind support being great, but it's one of those things where we'll be judged by execution rather than words (as it should be). [1] http://stackoverflow.com/questions/21774738/google-cloud-sql-authorized-network-cant-connect http://stackoverflow.com/questions/21774738/google-cloud-sql... [2] https://cloud.google.com/support/ https://cloud.google.com/support/

jfoster 13y ago
The support experience is going to vary depending on what you need. I once called Google Wallet developer support to let them know that their sandbox was down. I pointed them toward some samples on their documentation that had broken as a result. They didn't seem able to grasp that it wasn't a problem on my end, and I'm not convinced they knew what a sandbox is. In the end, I reached out to a Google Wallet product manager via Google+ who confirmed that it was down and that they were working on it. It seems a waste of talent to have developers picking up the phone when I call developer support, but it would be nice if that team could run stuff by developers when they need to. They also need better training on typical things that developers might call about. (Eg. "Sandbox seems to be down, can you confirm and provide an ETA on the fix?")

amaks 13y ago

Pricing is important, but SQL Azure to the best of my knowledge is limited to 150G and doesn't have data encryption. Encryption is very important for customers especially in multi-tenant environments such as SQL Azure.

curiousDog 13y ago
OP is talking about MySQL on Windows Azure. SQL Azure is a managed SQL Server in the cloud AFAIK.