I've had a support contract on an "enterprise-y" machine before, and that still didn't mean I got firmware updates. Just because you're paying doesn't mean tha

I've had a support contract on an "enterprise-y" machine before, and that still didn't mean I got firmware updates. Just because you're paying doesn't mean that you get anything extra. Specifically, I had a sun workstation (dual socket AMD) and it was originally advertised as quad-core compatible. I had a support contract for it (it was < $100). The firmware to make it support quad-core AMDs never came. Word was that Foxconn (who actually built the motherboard) wasn't happy with the poor sales, and didn't want to spend the money on more firmware engineering. I donno how much of that was true, but it left me with a 60 pound box that could only hold four cores (and no power management).