In October I had a host cancel on me with in 7 days of arrival. The host did not want to cancel through the AirBnB system because of fees I presume, instead the

In October I had a host cancel on me with in 7 days of arrival. The host did not want to cancel through the AirBnB system because of fees I presume, instead they western union'ed me a refund....but it took several days for us to work out the logistics on the transfer. It worked out because I was able to book another (better) apartment, albeit for a higher fee, and I received the refund before I left for the trip. Handling situations where the host does not cancel through the system did not seem intuitive and resulted in me searching for a phone number to contact AirBnb and make them aware of the situation in case the host was scamming. I'll be traveling internationally for a couple of weeks in the fall and using AirBnb for much of that trip. Deep down I have a feeling that at least one of the rentals will have a choppy transaction. Until they tighten up on holding hosts accountable and make the transfer of the key more uniform and streamline there will always be a degree of uncertainty.