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I have top-level status with Marriott and have used the Guaranteed Room feature a few times; it's hard to say that using it results directly in displacing anot
by graupel 13y ago
I have top-level status with Marriott and have used the Guaranteed Room feature a few times; it's hard to say that using it results directly in displacing another guest since hotels don't really know how many people will show until the end of the day - what is does is guarantee you a room at rack-rate.
That said, as a top-level guest I would be THRILLED to get walked to another hotel due to no room being available since I'd get a free night at the other hotel, $200 USD, and 2 free nights anywhere in the world!
- exelius 13y agoWell, generally hotels overbook their rooms regardless -- they know with 90% confidence that X% of people will no-show on a given day, so they can overbook (airlines do this too). Generally when using the guaranteed room feature, you ARE displacing someone. But you're right, you do have to pay the rack-rate (which is often $500 or more) Airbnb hosts can't do any of this because they don't have enough rooms, so there are some definite advantages to the traditional hotel model. I like Airbnb and I have used it many times, but I do consider the rooms I get off Airbnb as less "guaranteed" than a hotel room.