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Why would an ISP do that, when any self-respecting business operator can simply instruct his or her call center reps to say the following: "Thank you for calli
by techsupporter 13y ago
Why would an ISP do that, when any self-respecting business operator can simply instruct his or her call center reps to say the following:
"Thank you for calling us, Higher Purpose. Your Internet is slow, Mr. Purpose? We can certainly fix that. I see that you are currently paying us $39.95/month for 10mbps service. How about we make that $89.95/month for 20mbps service? Besides, who will you switch to if you don't like the price?"
- Alphasite_ 13y ago"Who would I switch too? Maybe any of your 12 competitors in this district." This isn't a US based anecdote, they do it because if they dont, their competitors will.