4 ms·

> "Thanks for inquiring about pricing options! Why don't you sign up for a trial and give the product a go? If you find out that it's a great fit I'll take care

> "Thanks for inquiring about pricing options! Why don't you sign up for a trial and give the product a go? If you find out that it's a great fit I'll take care of you and make sure you get a price that makes you happy. Sound fair enough?" Me: "Yeah, so we did the trial and we really like what you're trying to do. It's not a perfect fit for us, yet -- we'd really need to see X and Y someday. Also our budget is tight -- like, ramen tight. So I was hoping you could cut us a break, to start, and that way we can be part of this while your grow the product? We really love your vision for this." Your move. :)

corford 13y ago
me (9 times out of 10): replies saying "thanks, we can't offer a discount now but we'll ping you with another trial license if we ship feature X or Y in the future", drags your email to the folder marked "20%", forgets about it and returns to concentrating on the folder marked "80%" :D
morganherlocker 13y ago
"Sounds great! We want to invest in you too. How about a long term contract that specifies the price increase after the first year? If we do not have X and Y features before the price increase, we will gladly allow you to opt out of the contract." Obviously, this only works in cases where enforcing a contract is actually worthwhile (think $100k/yr service, not $5/mo service).