I think one of the big problems is that the buyers don't know how to buy software. Users like new versions with long bullet lists of features-- and they buy 'e

I think one of the big problems is that the buyers don't know how to buy software. Users like new versions with long bullet lists of features-- and they buy 'em. On the plus side, if you actually create simple to-the-point software, your users are probably a smarter breed of cat (read: less support costs?).