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>>Please visit our Help Center if you would like further information around the dispute process: https://squareup.com/help/en-us/article/3882-understanding-char
by timmaah 13y ago
>>Please visit our Help Center if you would like further information around the dispute process: https://squareup.com/help/en-us/article/3882-understanding-chargebacks https://squareup.com/help/en-us/article/3882-understanding-c...
If you have further questions, feel free to reply to this email. We would be glad to help.<<
He never mentions following up with them or how he took them up on their offer and what their response was.
- falcolas 13y agoFrom the article: > A Google search unearthed a number, but it was literally nothing but a recording, directing the listener to go to their web site. > So to the website I went, sending them the following message through their web form > When I came into work on Monday, one of the first things I did was to fill out their chargeback response form again > I received none of the “updates throughout the process” that they promised So, he's followed their rules, and used their channels of communications. Their response was an automated "we cannot divulge the reason for your account termination ... our decision is final." Past articles from people who encountered the same problems have posted the response to challenging these to be "stop contacting us, your account is closed, our decision is final".