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When I was considering switching from very slow DSL to Comcast in 2010, I looked at the Comcast business class contract for my home office. OMG that is a bad c
by lesterbuck 13y ago
When I was considering switching from very slow DSL to Comcast in 2010, I looked at the Comcast business class contract for my home office. OMG that is a bad contract. You can get free or reduced installation charges for longer contract terms, but if you stop using the service during the term (e.g., you move), you still owe Comcast for 75% of the charges you would have paid for the entire term. Here is that clause:
"Termination Charges: Charges that may be imposed by
Comcast if, prior to the end of the applicable Service Term (a)Comcast terminates Services for cause or (b) Customer
terminates Services without cause. Termination Charges with
respect to each terminated Service Order shall equal, in addition to all amounts payable by Customer in accordance with Section 5.3, seventy-five percent (75%) of the remaining monthly fees that would have been payable by Customer under the Service Order if the Services described in the Service Order had been provided until the end of the Service Term. In the event the Agreement is terminated as herein described during the initial Service Term, Termination Charges shall also include one hundred percent (100%) of any amount paid by Comcast in connection with Custom Installation, as that term is defined in Section 2.6, for the Services provided by Comcast under the Service Order."
This and some other weird clauses totally freaked me out for business class. I backed off and ended up getting normal consumer class, and then relayed anything needing a static IP off a $15/yr VPS. That has worked out really well and I am a happy Comcast customer, which is a pleasant surprise for me. (Fingers crossed!)