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Support will reset your password if you verify your information with them. I just had to do this for my mom so she could watch the Olympics on her ipad.
by dec0dedab0de 13y ago
Support will reset your password if you verify your information with them. I just had to do this for my mom so she could watch the Olympics on her ipad.
- josefresco 13y agoI tried (via telephone) and they basically told me it was impossible, they had no record of my email in their system. This could have been simply incompetent support, however as I successfully guessed my old password I didn't feel like wasting another hour explaining my situation to a new rep with a small likelihood of solving or even improving my situation.