I agree. As with most bad products and failing companies, the problem here is focus. Microsoft need to have a vision about what products they want to create an

I agree. As with most bad products and failing companies, the problem here is focus. Microsoft need to have a vision about what products they want to create and go about making them with a singular focus on producing something which customers will love. It's not about abandoning consumer software or business software, it's about making something great, regardless of it's purpose.