Be glad you don't have to deal with a company like Amazon. Once you are suspended, they will refuse to talk to you on the phone and direct you to their "online

Be glad you don't have to deal with a company like Amazon. Once you are suspended, they will refuse to talk to you on the phone and direct you to their "online support". Online support consists of canned responses to questions and never any actual help. I had my account suspended after 3 years of business with 100% feedback at almost all times. I always treated my customers really well and I was never able to get to the bottom of why my account was suspended. I am now a buyer on Amazon for my business. Something I find funny is that as a seller, you are told that you are only representing Amazon (not representing yourself on Amazon). You can't contact your customers directly, any attempts to send a url or an email address will get you suspended. As a buyer, I have customers constantly sending me wrong or damaged items. The seller should pay for return shipping. When I contact Amazon about it, they act as if they are completely hands-off and can't do anything about it because I bought my item from a 3rd-party seller. They really need to make up their minds...because it seems they like to change their tune on situations when it benefits them..which is shady. Unlike Ebay, they also sell products that compete with their 3rd-party sellers. They have used the marketing and order data (which they get from all 3rd-party sellers), to undercut anyone selling a hot-selling product and essentially put them out of business. As soon as I had a decent selling product, a "shipped by Amazon" listing would soon appear within a few weeks (undercutting me by a large percentage) and I would lose most, if not all, of my sales. This is why it is important to not rely on any 3rd party platform for a long-term business. It's really only a good idea when you first start out.