Is it actually "neglected" if the existing service works reliably under a continually decreasing load [0]? Surely the actual time in transit makes up the overw

Is it actually "neglected" if the existing service works reliably under a continually decreasing load [0]? Surely the actual time in transit makes up the overwhelming majority of time of DVD service and mail is generally a once per day delivery. Not much point in optimizing what isn't broken in the electronic portion of that operation. 0: http://gigaom.com/2013/10/21/when-will-netflix-kill-its-dvd-subscriptions/ http://gigaom.com/2013/10/21/when-will-netflix-kill-its-dvd-...