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In 48 hours I received one email, a very brief email claiming I didn't have an account with them.
by runspired 13y ago
In 48 hours I received one email, a very brief email claiming I didn't have an account with them.
- goodside 13y agoWhich couldn't possibly have been a mistake. Had to be fraud.
- runspired 13y agoBy the legal definition of fraud, yes, they are currently guilty of it. Is 48 hours too short a period of time to wait before calling them out on it? I debated. What ultimately swayed me to write this vs not write this was that I got another email from their system this morning about a deal I'd expressed interest in. I selected that deal in the same user session as I paid for the event. I received no email confirmation or receipt for my purchase, am told an account for my email address doesn't exist, yet get marketing emails about deals I selected during the same user session. My post exists because when someone else goes to interact with HowAboutWe, they ought to know in advance that this is a company with poor customer support, poor technical development, and poor billing practices. Even if HAW refunds me, or does eventually respond to me, new users have a right to know that this is the experience they could receive too.
- thepsi 13y agoFraud is not the same thing as incompetence.