That was really my point, though you said it more eloquently: If Uber does less well (because of image problems), then it will provide a living for fewer people

That was really my point, though you said it more eloquently: If Uber does less well (because of image problems), then it will provide a living for fewer people in the end. It's great to be loyal to employees, if you can. If you put your loyalty to your employees above the quality of the product you're providing, you may find you have no ability to pay any of your employees. Or in the case of Uber, that people stop hiring drivers.