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Yup. And after getting dinged once or twice in a review, metrics get gamed consciously or unconsciously. The mind tends to avoid pain. If management lays down
by rpwilcox 13y ago
Yup. And after getting dinged once or twice in a review, metrics get gamed consciously or unconsciously. The mind tends to avoid pain.
If management lays down some metric like "higher velocity by 20%" or "20% more bugs closed", don't be surprised when they get it and it turns out to not really be effective. (From imperceptible Story Point Inflation to 20% more technical debt, or bugs mysteriously skipping the bug tracking system...)