I think the handwritten points on the flipchart are an excellent touch by Bezos and likely resonated with the Zappos employees. Even better if it was organic ra

I think the handwritten points on the flipchart are an excellent touch by Bezos and likely resonated with the Zappos employees. Even better if it was organic rather than by design. For those that missed the video, Bezos's points: - Obsess over customers - Invent - Think long term - It's always Day 1