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I think you missed my point. Some reviews are actually support requests.... requests that the developer is unable to reply to. It would be better for nearly eve
by eli 13y ago
I think you missed my point. Some reviews are actually support requests.... requests that the developer is unable to reply to. It would be better for nearly everyone involved (and certainly the user leaving the review) if they had been sent in an email instead.
- ivanca 13y agoOk, just show two buttons: "Get help" and "Rate this app"; then you can clearly identify intention without being dishonest with your users. (But that's only tangentially related to the subject at hand)