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They clearly "manipulate any product ratings" by dishonestly filtering their users which would rate the game well, and those that wouldn't. This manipulates th
by illumen 13y ago
They clearly "manipulate any product ratings" by dishonestly filtering their users which would rate the game well, and those that wouldn't.
This manipulates the product ratings by only letting 5 star ratings go through.
- eli 13y agoIt's not like they're preventing you from rating the app however you like from the app store -- same as any other app. They just aren't actively pushing unhappy users there. It's dishonest manipulation to ask happy users to rate you and unhappy users to email you?
- arrrg 13y agoOf course it is. What else could it be? It’s dishonest, highly immoral manipulation.
- eli 13y agoI guess we just disagree. If someone came up to you in person and said they loved your app, would you not perhaps ask them to rate it? And if they say it sucks and crashed, would you not ask them to provide more detail so you can try to fix it?
- MAGZine 13y agoI don't think that asking for feedback is highly immoral, but that's just imo.
- arrrg 13y agoAsking for feedback? Oh, that’s a terribly nice way of framing it. This is a dishonest filtering mechanism that is deliberately set up to manipulate people. To refer to this as merely asking for feedback is highly disingenuous. You are missing the point. Asking for feedback is ok. It might be annoying for users to be disturbed by a dialog, but morally there is nothing wrong with it. I don’t think anyone was arguing that. But this dialog is not merely asking for feedback. It does manipulative filtering.
- DanBC 13y agoPeople A/B test the colour of a button to try to improve conversion rates. With the Dungeon Keeper example we have one button leading directly to the play store rating system, and another button that adds several steps to that process. Which button do you think results in more ratings at the play store? It is a deliberately chosen ploy to manipulate the ratings. It is scummy. Email feedback from uses can be achieved in some different way. "We'd love it if you would rate this game [go to playstore] And we really want to hear from you if you're having problems or have ideas for improvement[send us email]"