Thanks for your points. Indeed we tried to solve some of your points at http://usersnap.com http://usersnap.com (the technology behind snapbugz). We integrate

Thanks for your points. Indeed we tried to solve some of your points at http://usersnap.com http://usersnap.com (the technology behind snapbugz). We integrate with different, existing bug trackers but made the experience that there are many people who still rely on email as a bug tracker.