Let me preface this and say I buy from both Amazon and Newegg. I have even purchased from newegg when they were just a brick and mortar store. I have never had

Let me preface this and say I buy from both Amazon and Newegg. I have even purchased from newegg when they were just a brick and mortar store. I have never had an issue from either outside of 1 item being wrong from newegg. I ordered 10' male to male display-port cable. When it arrived it was male to female. I called their customer support and informed them of the issue. It was a quick no hassle response from the CSR who sent me a new one. Except when I got the new one (for free) it was again the wrong one. Here's the kicker, I informed the CSR that it was probably labeled wrong in the warehouse before they issued a replacement. And I guess I was right. I even checked my order and it indicated male to male. If anybody from newegg is reading this, I would suggest you work on using your CSR's more effectively. Maybe even reward them for fixing issues in your supply chain.