4 ms·
NewEgg sent me 1000 dollar Titan GPUs late, despite me paying extra for 1 day shipping. The box came with a huge hole in it and one Titan, out of the three that
by goldenkey 13y ago
NewEgg sent me 1000 dollar Titan GPUs late, despite me paying extra for 1 day shipping. The box came with a huge hole in it and one Titan, out of the three that I ordered, was missing. I called up customer support and they dicked around and finally said they would send me new ones' overnight. Well I didn't get the GPUs for two weeks because they waited until they got the holed up package back. I would never order from NewEgg again, Amazon has amazing customer support and NewEgg just pales in comparison. Plus I would think that any box with NewEgg on the side of t, is more likely to be ransacked during shipment.
- nivla 13y agoI once ordered an XBox Live Membership Card from them. I ended up getting an empty envelope. Imagine shaking the envelope furiously and holding it up against the sun to see if something drops. Contacted the customer service, they asked me to email the picture of the desperately ripped open envelope. Once done, they finally sent another one. Well nothing really to complaint about but it was still weird receiving an empty package with extra padding.
- spydertennis 13y agoWait so when you realized the envelope was empty you went into a rage and shook it furiously, then held it up against the sun so you could see through it?
- nivla 13y agoIts one of those instincts, like when you realize there is no money in your wallet you still dig through it or hold it upside down and shake it. There was no rage involved, just disbelief, also since all I was looking for was a 16 digit code, there was also possibility it might have been in a fortune cookie styled paper.
- spydertennis 13y ago> like when you realize there is no money in your wallet you still dig through it or hold it upside down and shake it huh. ive never done that.
- illegalsmile 13y agowhat are you, a cartoon character?
- rasz_pl 13y agoWhy did you sign on a package with a hole in it? Its not Neweggs fault someone stole from inside the box, its Courier service.
- goldenkey 13y agoI did not sign, I refused the package. I called them afterwards to let them know, and emailed them a picture I took at the post office before I refused the package. They still dicked around and did not treat me respectfully. I ended up buying the GPUs elsewhere and having NewEgg refund me my purchase amount for ren-(egg)-ing on the 1-day shipping.