We'd need more samples to make any serious conclusions, but it does look like you're taking the same route from VZ's gear to AWS. That would rule out any kind o

We'd need more samples to make any serious conclusions, but it does look like you're taking the same route from VZ's gear to AWS. That would rule out any kind of peering spat or congested port theories. If the paths are indeed the same, it means that VZ is CoS'ing down residential traffic over business. You'll need to get more traceroutes during different times of day, too.