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I wouldn't read into this even if it wasn't an outsourced support person. But the proof is in the pudding, the speed tests speak for themselves, no?
by squigs25 13y ago
I wouldn't read into this even if it wasn't an outsourced support person.
But the proof is in the pudding, the speed tests speak for themselves, no?
- incongruity 13y agoBut the proof is in the pudding, the speed tests speak for themselves, no? That's exactly it -- multiple, independent yet individually unreliable measures can actually produce very reliable aggregate evidence through convergence. This is particularly true if one uses abductive reasoning, but IIRC, there's statistical proof behind this idea as well... That is to say that the speed tests say something and the chat says something, but together, they begin to paint an troublesome picture. Combine that with the timing and it starts to look bad. More data points will add to that convergent picture, of course...
- kordless 13y agoAs they say, a leading question's answer is usually no. We need this to be verified by someone with intricate knowledge of whatever is going on inside Verizon's network. The number of people with the exact knowledge of what is going on will be necessarily limited.