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Sure, it's inconvenient for the end user. But as someone who's started a few projects myself, I would hate to think that starting something means you vow to sup
by sgdesign 13y ago
Sure, it's inconvenient for the end user. But as someone who's started a few projects myself, I would hate to think that starting something means you vow to support it until the end of times no matter what happens.
- jlarocco 13y agoI think the target market has a big influence here. For end user software, it's not such a big deal to drop support. But for a project like Basecamp, businesses are buying it and potentially investing a lot of time and money to integrate it into their processes. Companies buying that kind of software expect it to be around a while. It's a bit disingenuous to sell to them knowing it may not be supported after a short time.