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(Sorry to contribute to this derailing!) jacques, do you know off a forum off of HN where this is being discussed? There's nothing left on HN besides your comm
by throwaway_yy2Di 13y ago
(Sorry to contribute to this derailing!)
jacques, do you know off a forum off of HN where this is being discussed? There's nothing left on HN besides your comment.
- jacquesm 13y agoNo, I'm not, but then again, I don't regularly read other fora (correction, sorry: news sites). I suspect the OP did an ASK HN because it involves a YC backed company and there was a good chance the founders were HN members. One good thing that came out of it is that the CEO is now aware of it (as per his comment in the thread) and hopefully he'll get to the bottom of that particular customers issues. So if my assumption is correct then we can look forward to a post by the same OP relating how he got excellent support in a couple of days, or maybe he'll sue them after all.