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I don't think size matters so much as company priorities. Amazon has bent over backwards for me many times. Whether at scale or not, good support takes very spe
by pfraze 13y ago
I don't think size matters so much as company priorities. Amazon has bent over backwards for me many times. Whether at scale or not, good support takes very specific focus.
- dman 13y agoFor some reason my experience with Amazon customer service has been subpar at best. On the other hand Zappos (which Amazon.com ) has had exemplary service every time I have had to deal with it.