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I've lost a payment in a similar fashion before. The accounts team took the written paperwork and misinterpreted a 6 for a 0 (I didn't write the form) and it ju
by csmithuk 13y ago
I've lost a payment in a similar fashion before. The accounts team took the written paperwork and misinterpreted a 6 for a 0 (I didn't write the form) and it just happened to be a valid destination account number. It took me 2 weeks to get the payment back.
Doesn't always come down to technology.
In fact, when it comes to technology it's usually pretty good. Humans on the other hand always err on the side of incompetence as there's usually someone else to blame...
If you do not believe this about humans, work in or for the public sector in the UK for a bit!
- keithpeter 13y agoI do work in UK public sector. I have been fortunate in the payroll/HR departments, obviously. Chunk of cash suddenly appearing in my bank account would have me asking questions by the way. I imagine bank security in the case of the unwitting recipient of your wages were reassured by the payment coming from a BACS or similar system. When I paid my redundancy cheque into my bank account over the counter, a bank manager appeared in seconds and wanted to know why this very large amount was being paid in...
- arethuza 13y agoWhen I worked for a university in the UK as salaried Research Associate they "forgot" to pay me one month - didn't even apologize. They gave me a cheque that I cashed in the universities own branch and cycled to my own branch to deposit the money before my mortgage payment came out.