What happens to a company if it's not doing the right thing and is not providing me with a good service (in that case, consumer protection service)? It first lo

What happens to a company if it's not doing the right thing and is not providing me with a good service (in that case, consumer protection service)? It first loses money because I stop paying immediately and then it goes out of business pretty fast if I spread the word and people agree the service is bad. What happens to a politician if he doesn't keep his promise or if an agency doesn't perform as it should? Nothing. A politician keeps his office until the next election and the agency stays in business, possibly with the very same people in charge of it. Can I stop paying taxes? No. I go to jail if I do.