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I think you're mixing up two things. He's only suggesting using the <date-and-time> trick if the client actually already expressed his want/need to meet. In you
by felideon 13y ago
I think you're mixing up two things. He's only suggesting using the <date-and-time> trick if the client actually already expressed his want/need to meet. In your case, Group B is a poor ending because you are still offloading work to the client: having them figure out what would have to be discussed (and taking up more of their time).
If -you- need to discuss things further it may sound like you're the one who is confused and that does not evoke confidence. "Let me know how I can help" is probably better than what "let's discuss this further" implies. (OP calls this hand holding.)
- bradleyland 13y agoExactly. The problem with the open-endedness of "let me know how I can help" is not always with respect to time. It is more often with respect to what will actually happen next. The statement "let's talk at XX:YY on the ZZth" only works if time is the primary indefinite aspect of the next step. In the case of these prospecting emails, the primary indefinite aspect of the next step is "what value will you provide".