> Microsoft’s customers don’t like change. That is a ridiculous statement. Users don't like change when that change is for change's sake or when the change is

> Microsoft’s customers don’t like change. That is a ridiculous statement. Users don't like change when that change is for change's sake or when the change is for the worse. Users do LOVE change when it makes the UX/UI better and they are more productive. Shoving metro down people's gullets when metro is atrocious and is obvious to anyone who has even a rudimentary familiarity with UX is what causes the - well justified - backlash.