I have no idea what people who are not like me want. Maybe I could go and live in a favela or a township for five years and maybe then I would know, but I'm pro

I have no idea what people who are not like me want. Maybe I could go and live in a favela or a township for five years and maybe then I would know, but I'm probably not going to do that. If I attempt to serve an imaginary favela-dweller I'll end up with a product that doesn't suit them. At least I know I can serve myself.